Our Mission
To increase the prestige of this sector in the eyes of society and sector stakeholders through institutional and innovative practices in the Oral and Dental Health sector.
Our Vision
To make Trakyadent a sought-after brand in the oral and dental health sector.
Our Core Values
1.Respect for Ethical Values
We show utmost sensitivity to patient rights and protection of personal data by fully complying with ethical rules. It is our priority that the materials we use at every stage of the health service we provide comply with the required quality standards. Accuracy, honesty and patient-orientation are our most important principles in the diagnosis and treatment of our patients.
2.Patient Orientation
During the service we provide to our patients, we aim to meet their requests and expectations within the framework of mutual benefit, and we aim to increase their satisfaction by continuously improving our service quality. In accordance with our Customer Satisfaction Management System, we evaluate complaints and requests from patients as soon as possible and ensure their satisfaction by making the necessary improvements with rapid actions.
3.Respect for Differences
We do not discriminate based on language, religion, gender, race, thought or ideology when selecting and employing our employees and serving our patients. We always respect different perspectives and opinions and aim to provide the best service with these differences.
4.Employee Orientation
We select the right human resources by using our recruitment policies effectively and efficiently, and adapt them to our organization as soon as possible with an effective training system open to continuous development. We create and support career planning by providing coaching and mentoring support to our employees. Employee satisfaction is one of our most important values and we measure it with reliable scientific methods and make the necessary improvements to increase their satisfaction.
